'The contact center landscape with Skype for Business' (EN)

1: Workstreampeople - 'Anywhere365: Dialogue Management for the Business Enterprise' Matthijs Van Domselaar (EN) 2: Plantronics - 'Simple Smarter headsets for the contact center' Roberto Rossi (EN)

3:Plenom - 'Kuando Busylight – optimize your UC environment' Ole Rytter

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UCUG.it - Unified Communication Users Group Italy 
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